Logistics of Original MWM Spare Parts

Because every operating hour counts

Efficiency, reliability, high performance: central spare part logistics in Lorsch, Germany
More than two million spare parts are available at the MWM logistics center and can be delivered around the clock.

Efficient Logistics

The logistics center is the central hub for all MWM spare parts. Here, MWM coordinates the worldwide shipping and supply of all plants. Situated just 30 miles from the airport, air freight partners ensure expedited shipping. If necessary, purchase orders received by 5 p.m. are shipped on the same day.

Logistics Center: More Than Two Million Spare Parts on Stock

State-of-the-art warehouse technology ensures maximum supply security. The entire supply chain – order center, warehouse logistics, and scheduling – are unified under one umbrella.

More than two million spare parts – from O-rings weighing only 1 g to crankcases weighing a massive 20 t – are available at the MWM logistics center and can be delivered around the clock.

Facts and Figures Logistics Center

Efficiency, reliability, high performance: central spare part logistics in Lorsch, Germany.

Storage space	12.000 sq ft
Stock part numbers	Ø 40.000
Emergency service	24/7, 365 days

Contact Service Click here

Frequently Asked Questions (FAQ)

How can I order spare parts?

Simply communicate your contact details and the quantity you would like to order to us using the form, by e-mail, by fax, or by telephone.

MWM Service and Logistics
T +49 6 21/3 84 – 14 00
F +49 6 21/3 84 – 14 50
E service@mwm.net

When and how can I reach you?

You can reach us during normal office hours from Monday to Friday from 8 a.m. to 5 p.m. (CET/CEST).

How fast can you supply original spare parts?

The MWM logistics center is able to ship goods every day around the clock.

I have a problem with the installation. Where can I get help?

Some of our tutorials are available here on our website. Also, visit our YouTube channel at https://www.youtube.com/user/mwmgenset

Furthermore, please feel free to contact us by telephone, fax, or e-mail during normal office hours.

Do the original parts of MWM make such a big difference?

Yes, they do! Our gas engines and power generator sets have been developed by the best engineers and experts and always reflect the state of the art. Original spare parts are a precondition for ensuring full performance and a long useful life. In this way, the seemingly higher price is compensated by the fact that the value of the gas engines and power generator sets is preserved on a long-term basis.

Flyer Logistics

Flyer Logistics Center

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Service Brochure

This brochure provides an eight-page overview of MWM’s worldwide service, highlighting the company’s experience, training, competence, network, X-Change, spare parts, logistics and planning.